Press and Play

Terms & conditions

Last updated 22 July 2026

These are the terms for working with Press and Play, written in the same plain words as everything else here. By starting a project with me, you agree to them.

The service

Press and Play builds your website and helps bring in customers. Every project is agreed with you first, built to what you ask for, and set up entirely in your name.

Prices and payment

Your quote is fixed and given to you in writing before any work begins. There are no surprise charges. Payment is due as set out in that quote. Our pricing is benchmarked against agency market rates in the Greater Toronto Area for equivalent scope, and is typically 30–60% below those rates.

Setup and installation: the essentials

Every website build carries a one-time setup and installation fee. This fee is essential and always applies: it can be discounted during promotions, but it is never waived, because it does not pay for design work; it pays for the essentials.

“Essentials” means the baseline things every website must have before it can exist and operate online: your domain name, hosting and servers, SSL security certificate, DNS configuration, business email, the APIs and integrations your site relies on (such as bookings, forms, maps, or payments), required software licenses, and the technical installation and deployment work that connects all of it together. Without these, there is no working website; that is why the fee is not optional.

Most of these are real costs charged by third-party providers such as domain registrars and hosting companies, purchased in your name so you own them, and some renew on their own schedule (for example, domain names renew yearly). Because these costs are spent on your project as soon as they are purchased, they cannot be refunded once provisioned, as set out in the guarantee below. The setup and installation fee is separate from your build price and from any monthly plan, and it is always shown in your written quote before work begins.

Revisions

Every service includes up to two rounds of revisions, based on the agreed scope of that service, so we can get the result right together. We are humans, not machines, and honest work sometimes needs a second pass; that is exactly what the included revisions are for. Changes that go beyond the agreed scope, or additional rounds after the included two, are not covered by the original price: they are quoted separately, in writing, before any extra work begins, so you always decide first.

$500 service credit

After your first payment on a paid plan or service, your account receives a $500 service credit as our thank-you. The credit works like this: it can be applied to future website-related services delivered by our team, such as design and development time, content updates, additional pages, or improvements; it represents our team’s working hours, not cash; it has no cash value, cannot be withdrawn, refunded, or transferred, and cannot be applied to third-party costs such as domains, hosting, ad spend, or printing materials. One credit per client. We will always tell you, in writing, how much of the credit a piece of work uses before we start it.

Our promise, honestly stated

We take your brand seriously: we help you build a brand, not a website. At the same time, we want to be honest with you the way we would want someone to be honest with us. All information on this site, including examples, timelines, and results described, is illustrative and offered as guidance, not as a guarantee. No one can promise specific business results, only God can do so; nothing in this world is perfect but God’s things, and we are humans, so mistakes can happen. That is exactly why every service includes revisions: when something needs fixing within the agreed scope, we fix it. Work beyond that scope is not guaranteed under the original price and is quoted separately, in writing, so everything stays clear between us. We meet online and in person, and we stay reachable either way.

Promotional pricing

From time to time we run limited-time promotions where discounted pricing is applied to your order. During the founding period, code FRIENDS70 applies 70% off with yearly billing and code MATE50 applies 50% off with monthly billing; whichever matches your billing choice is applied automatically at checkout. Promotions renew, change or end at our discretion; the exact price you pay is always the total shown at checkout, in Canadian dollars.

Languages

Client support and communication are available in English and Albanian.

What you own

When the work is done, everything is yours, your website, your domain, and every account, all registered in your name. You are never locked in.

Your part

To build your site I need the basics from you: your business details, any photos or words you want used, and answers when I check in. The faster you reply, the faster you go live.

Liability

Press and Play works carefully and professionally, but it cannot promise specific business outcomes such as sales, rankings, or traffic, because those depend on many things outside the work itself. As far as the law allows, our responsibility for any claim is limited to the amount you paid for the work in question.

Governing law and applicable legislation

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. Without limiting that, we conduct our business with regard to the following legislation, and nothing in these terms limits any right you have under it:

• Consumer Protection Act, 2002, S.O. 2002, c. 30, Sched. A (Ontario), fair consumer agreements, clear pricing and cancellation rights.
• Personal Information Protection and Electronic Documents Act (PIPEDA), S.C. 2000, c. 5, how personal information is collected, used and protected. See our Privacy page.
• An Act to promote the efficiency and adaptability of the Canadian economy (Canada’s Anti-Spam Legislation, CASL), S.C. 2010, c. 23, consent-based electronic messages. We only email or text you with your consent, and every marketing message includes a way to unsubscribe.
• Competition Act, R.S.C. 1985, c. C-34, truthful advertising and pricing claims.
• Accessibility for Ontarians with Disabilities Act, 2005 (AODA), S.O. 2005, c. 11, accessible customer service and information. See the accessibility statement below.

Accessibility statement

Press and Play is committed to serving everyone, including people with disabilities, in line with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and the Web Content Accessibility Guidelines (WCAG) 2.1. Our site is built with semantic structure, keyboard-friendly navigation, text alternatives for imagery, and readable colour contrast, and the websites we build for clients follow the same practices on request. Accessible formats of any information on this site, and communication supports, are available on request. If anything here is hard for you to access, or you have feedback on accessibility, contact hello@pressandplay.ca or call Call us, and we will make it right or provide the information another way. We are happy to meet online or in person, whichever is more accessible for you.

Changes to these terms

These terms may be updated from time to time. The date at the top shows the latest version.

Questions

Email Valentin directly at hello@pressandplay.ca and I will answer.